Why Keeping in Touch with Customers is More Important than Ever

2020… what a ride! It’s fair to say that we all, and we truly mean all of us, have been thrown some curveballs to deal with this year on just about every level. We didn’t want to mention it by name as, frankly, it’s been given more publicity than Katie Price’s poor outfit choices over…

Qozo Hack – Getting to Know Your Customers with Forms

You may or may not have heard, but we here at Qozo have launched a pretty slick little tool that gives you the power to get the answers to all your burning questions. Want to know what your customers really think about your service? Need to get some data for that all-important research study for…

What Can Employers Do to Help Employees Thrive WFH?

You may have seen our recent blog posts on introverts and extroverts in the office, and how personality types approach the office environment differently; a factor made even more poignant now that many companies have ditched the office in favour of working from home. As we outlined in our exploration of introverts vs. extroverts in…

The Birth of Qozo – A Journey in Product Design

After 15 years building enterprise software, we shifted focus onto making new productivity and ecommerce apps. As part of this rebirth in 2018, we invested in design and not just the headline roles or the cool spaces. We invested in the people, the skills, the process and the tools – all the elements of design…

Office Introverts and Extroverts – Which Are You?

Introvert and extrovert.  We all know what those words mean, right?  Introverts – the quiet person in the office who is shy, withdrawn and isn’t really interested in socialising.  Extroverts – wow! You can hear them before you can see them, always talking, laughing and organising pub quizzes, drinks and cinema trips.  Well, whilst there’s…

Tail Spend – Look behind you. How turning a blind eye is risky

Tail Spend – What is it? Tail spend is that niggling collection of transactional purchases that no one knows how to capture, control or curtail. It’s the spend not important enough for procurement to handle, but big enough to collectively cause a business some degree of concern. If you liken it to your daily coffee…

Move over CF Suite, there’s a new kid in town

We know what you’re thinking. Something’s different and you can’t quite put your finger on it… Wait, what? Are those Mr Men? Twirly Woos? Say hello to Qozo. We think you’re going to make great buddies. Want a better way to keep that pesky tail spend in check? Good news! Wish there was a quicker…

Top Procurement Events in Europe 2019 – the complete and up to date list

We’ve been a bit quiet on the blog recently as we’ve been busy redesigning our website and working on new, exciting projects (that we’ll share soon)! In between projects, we’ve had a bit of time to look into the best procurement events in the UK and across Europe in 2019. This research was really useful…

We’ve Got Some Exciting Developments Up Our Sleeves…

It’s all systems go here at Curtis Fitch and we’re far too excited about some of the developments that we’ve got planned that we just can’t keep them a secret anymore! This Spring, we’ll be rolling out a number of intuitive new features to our e-Procurement software, making managing your e-Sourcing requirements with us easier than ever before.…

GDPR – The Curtis Fitch journey

We’ve caught up with Lucy Thomas, HR Director here at Curtis Fitch, to find out more about the new GDPR legislation and exactly what we’re doing here to ensure that we’re ready when it comes into play. What is GDPR? I was tasked back in October with managing the project of ensuring that Curtis Fitch…