CF Suite Accessibility

This accessibility statement applies to the CF Suite of web applications,

This website is run by Curtis Fitch Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on CF Suite in a different format, like accessible PDF, large print, easy read, audio recording or braille, please email [email protected]

Reporting accessibility problems with CF Suite

If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact: [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Curtis Fitch is committed to making its application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

CF Suite is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

  • Not all non-text content has a text equivalent.
  • Transcripts are not available for audio and video content published prior to September 2020.
  • Videos produced before September 2020 do not have captions.
  • Not all content is tagged for importance with assistive technologies.
  • It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
  • It’s not possible for users to change text size without some of the content overlapping.
  • It is not specifically indicated on each page the language that is being used or where the language changes.
  • Some of our interactive forms are difficult to navigate using a keyboard.
  • Some of our forms are provided through third party software and ‘skinned’ to look like our website.
  • It is not possible to use voice commands to navigate the application.
  • Links may not always describe exactly where they go.

Disproportionate burden


We have assessed that it would be a disproportionate burden within the meaning of the accessibility regulations to pay an auditor to do a detailed check on the entire collection of pages within the CF suite of applications.

We have identified sample pages that cover the most important content and functionality and have conducted detailed checks of these.

We do not believe the benefit of conducting detailed checks of every page would justify the impact on our organisation.


Having carried out our initial assessment, we believe that it would be a disproportionate burden within the meaning of the accessibility regulations to fix all content and functionality made available before September 23 2018 held on CF Suite.

We don’t believe the cost of time, effort and resource to fix all the documents is justified. We will review our position as circumstances change, and ensure that any new content is accessible.

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

We assess CF Suite internally using a range of testing tools and technologies across a representative sample of the application content.

This statement was prepared on August 26th 2020. It was last reviewed on September 8th 2020.

This website was last tested on 8th September 2020. The test was carried out internally.